March 19, 2025, 3.30pm-4.10pm, online

Tomorrow’s tech, today – understanding the strategies of retail’s winners

Tech and IT leaders at retailers are facing mounting pressure to do more with less. Across all departments, budgets are tightening and operations are becoming more streamlined to improve productivity and drive efficiencies. Adopting the right tech to tackle these critical issues is essential to succeed in retail today.  

On March 19, at 3.30pm-4.10pm, join Retail Week, Holland & Barrett, Slack from Salesforce, Nobody’s Child and EE for this free virtual event where we will explore how tech leaders are setting the agenda to drive greater innovation. Hear how tools ranging from digital assistants and AI-driven customer support to collaboration and workforce platforms are tangibly boosting the bottom line.

Register to watch the virtual event for free here. You’ll discover: 

  • How to optimise your IT and tech strategy to meet growing operational demands with shrinking budgets 
  • The role of digital assistance tools in empowering your retail colleagues to deliver better results 
  • Real-world examples of AI in action and its impact on customer and colleague experiences 

Meet our speakers

  • Lucy Grimes, Head of Operations, EE
  • Rosie Carr, Head of Engineering, Holland & Barrett
  • Petra Barbieri, Senior Solution Engineer, Slack from Salesforce
  • Andrew Xeni, Founder and Chairman, Nobody’s Child and Founder and CEO, Fabacus
  • Rebecca Taylor, Commercial Content Editor, Retail Week (host)
  • Register to watch live on Wednesday, March 19, 3.30pm-4.10pm, or on-demand anytime