All Technology articles
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AnalysisWhy Holland & Barrett chair Gourlay believes the ‘best is yet to come’
Health and wellbeing retailer Holland & Barrett is in the thick of a transformation that it embarked on two years ago, and its latest results show the hard work is paying off.
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Retail VoiceHow to tackle refund abuse without losing good customers
From identifying issues to implementing interventions, Ravelin’s Laura Smettem takes a look at five ways retailers can reduce refund abuse without pushing customers away
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NewsDior becomes latest retailer to be hit by cyber attack
Luxury fashion house Dior has become the latest retail brand to fall foul of a cyber attack, confirming an unauthorised third party had gained access to its Chinese customer database.
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EventsInnovation Summit 2025
This day-long event is dedicated to retail’s biggest technological and strategic gamechangers.
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NewsCo-op promises improved availability as it enters ‘recovery phase’ after cyber attack
The Co-op has promised customers they will see better availability by the weekend, as it enters what it called the “recovery phase” following the “malicious third-party cyber attack” which has laid its systems low for weeks.
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Chart of the WeekMarks & Spencer cyber attack could have £40m weekly sales impact
A new estimate from the Bank of America (BofA) suggests the cyber-attack could be costing the retailer over £40m per week.
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NewsMarks & Spencer customer data stolen during cyber attack
Marks & Spencer has revealed that some customer data has been accessed by cyber criminals who have hacked the retailer.
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InterviewQ&A: Amazon executives on same-day delivery expansion and impact of robots
At Amazon’s Delivering the Future event at a new testing facility in Dortmund, Germany, Retail Week spoke to executives at the tech giant about the newest innovations in robotics and delivery.
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Innovation of the WeekSainsbury’s trials checkout-free SmartShop payments in-store
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
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Opinion‘AI without good data is like a car without fuel’
The future of AI won’t be won by those chasing the latest model, it will be won by those who know how to wield data wisely, advises Dunnhumby’s chief data and science officer Sandra Stanley
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AnalysisHow Amazon’s next-generation tech will impact colleagues and customers
In a constant pursuit of innovation and efficiency, Amazon hosted another Delivering the Future event, this time at its last-mile innovation centre in Dortmund, Germany
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NewsLuxe Collective founder says ‘we’ve finally been defeated’ as brand closes down
In a post on LinkedIn Luxe Collective co-founder and chief executive Ben Gallagher has confirmed the closure of the business after seven years of operation.
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NewsDigital Services Tax survives UK-US trade agreement
The 2% tax on US tech giants for UK revenues will remain in place as the countries work on a digital trade deal, the government said.
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NewsCo-op pauses deliveries of non-essential items as cyber attack crisis deepens
C-store specialist the Co-op has reportedly told suppliers to pause deliveries of non-essential items, as the fallout from last week’s cyber attack drags on.
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GalleryIn pictures: Walmart’s store of the future
Retail goliath Walmart has unveiled its latest store of the future as it prepares for a raft of similar openings.
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DataData: Deliveroo buyout follows spike in rapid grocery delivery
As Deliveroo agrees a £2.9bn sale to US rival DoorDash, Retail Week looks at how fast the rapid delivery sector is growing, why it’s so popular in the UK and how national retailers are riding the wave.
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NewsAmazon debuts robot with a ‘sense of touch’ using physical AI
Amazon has unveiled a new robot with a “sense of touch”, to perform complex tasks powered by physical AI.
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NewsM&S meal deal offers impacted amid ongoing cyber attack
Marks & Spencer has had meal deal offers impacted by availability issues as the company continues to struggle with the effects of a serious cyber attack.
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NewsCo-op cyber attack more extensive than initially reported
The cyber attack against Co-op is significantly more severe than the company first acknowledged.
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Innovation of the WeekKorean retailer Matin Kim deploys in-store holograms
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.