All Innovation & disruption articles
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Analysis
Chatbots are now dominant. To make them better, get your data in order
Two years ago next week, OpenAI launched GPT-4. As the AI hype cycle ebbs and flows, it is easy to forget that this felt like a massive step forward in generative AI capabilities
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Innovation of the Week
THG Studios launches new AI tool for image creation
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Events
Tomorrow’s tech, today – understanding the strategies of retail’s winners
March 19, 3.30pm-4.10pm , online
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Opinion
‘Shiny object syndrome risks killing AI’s true value’
The retailers with AI strategies that are purpose-driven will stand out, says Dunnhumby’s Sandra Stanley
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Innovation of the Week
M&S trials autonomous farming to reduce emissions and improve quality
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy, and industry.
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Innovation of the Week
Paint brand Valspar launches ‘couples colour matching tool’ for Valentine’s Day
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Analysis
From AI to Gen Z – the key takeaways from LIVE: Retail Week x The Grocer
All the key insights and takeaways you may have missed from LIVE: Retail Week x The Grocer 2025.
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News
BRC boss urges retailers to focus on innovation rather than cut costs in Budget response
The chief executive of the BRC has urged retailers to “stay focused on the innovative end and customer deliver” rather than just cut costs in response to the Budget.
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News
Don’t fear appearing like a ‘Luddite’ around AI, says tech ethicist
Domain experts should feel empowered to approach AI tools critically even if they do not fully understand the science behind them.
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Analysis
The power of search: How retailers can leverage AI in the discovery journey
Search engines are driving £31.4bn in annual non-food UK retail spend, but retailers are underestimating the power search can have on their revenue.
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Innovation of the Week
Alo Yoga is merging physical and digital retail on Roblox metaverse
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Feature
Automation: What does retail look like in a post-Budget world?
As retail navigates a world post-Budget, Retail Week looks at who is looking at automation as an aid, and how this will impact both customers and millions in the workforce.
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News
Amazon is planning to bring drone deliveries to the UK
Amazon is in the process of making drones a viable delivery solution for its UK customers.
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Innovation of the Week
Alibaba’s AI search engine has grown to 500,000 users
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Feature
What will UK retail look like in 2035?
A lot can change in 10 years. In 2015, online shopping was still gaining speed, self-checkouts were only lightly sprinkled throughout the country, and BHS was still on the high street. So what could change for retail over the next decade? Retail Week takes a look into the future.
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Innovation of the Week
The Perfume Shop is using holograms to ‘revolutionise’ customer experience
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Feature
What will 2025 bring? Primark, Tesco, Amazon, Sephora and H&M bosses predict the year ahead
Looking ahead: What will shape retail in 2025? We’ve asked the top bosses in British retail to gaze into the horizon and give us their predictions for the industry’s next chapter.
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Analysis
2025’s biggest retail tech trends: Robots, video content, and employee equipment
Retail Week has named the industry’s 50 top global innovators – and with it the shared tech investment priorities among them. We look at four areas the transformative businesses are betting big on
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News
Virgin Media O2 has opened a Westfield flagship
Virgin Media O2 has opened a new flagship in Westfield, Stratford, to bring a “complete connected retail experience” to customers.