All Innovation & disruption articles
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Analysis20 retailers and industry experts reveal how AI is revolutionising the sector
With so many applications of AI now available, leaders from Kingfisher Group, Puma, Fabletics, Our Co-op, Bensons for Beds, CDS Superstores, and more share how AI is driving real returns on investment, how theyâre adapting their businesses, and advice to act on the AI opportunity
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Chart of the WeekReviews gain weight in AI search closer to purchase, Trustpilot data shows
Customer reviews carry more weight in what AI assistants tell shoppers the closer they get to buying, according to two studies commissioned by Trustpilot.
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NewsPrimark to introduce textile waste-derived polyester 'at scale' by 2029
The fashion retailer has announced a partnership with Circ, a supplier specialising in textile-to-textile recycling
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NewsIceland adopts AI to set markdowns on short-dated food
Iceland is bringing in AI software to help decide how deep to cut prices on food nearing the end of its shelf life, aiming to reduce waste without sacrificing margin.
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NewsWalmart rules out personalised pricing as AI reshapes retail
Walmartâs chief executive pledged not to use shoppersâ personal data to set prices, as scrutiny of AI-driven pricing grows in Washington.
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Retail VoiceFive moves that turn retail AI ambition into operating results
Retailers do not need more experiments. They need better operational foundations and a sharper test of value
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NewsFood manufacturers are prioritising spend in the wrong places to achieve climate resilience
Food, drink and ingredient manufacturing businesses are investing in standard operational technologies wrongly believing they will help them deliver more climate-resilient businesses.
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GalleryIn pictures: Liberty expands jewellery offer with new fashion gallery
Liberty London has opened a new jewellery space at its flagship, dedicated to fashion pieces after reporting a 20% jump in demand from customers.
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NewsMorrisons to introduce âflashing labelsâ to help customers find products
Morrisons is set to introduce a âblinking lightâ feature to its electronic shelf edge labels to make it easier for customers to find products they are looking for, Retail Week can reveal.
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OpinionâRetailâs AI opportunity is not task automation but task eliminationâ
AI brings retailers a chance to rethink how work gets done rather than seeking incremental gains, maintains AlixPartnersâ Brian Kalms
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NewsThe Entertainer launches digital partnership with THG Commerce
Toy specialist The Entertainer has today (September 16) announced it has appointed THG Commerce as its new digital commerce partner.
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NewsGreggs opens first supermarket âBitesize Greggsâ with Tesco
Food-to-go giant Greggs has opened its first smaller shops âBitesize Greggsâ format in a supermarket.
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AnalysisâWeâre willing to be misunderstoodâ: Amazonâs Prime drones are ready, but is the UK?
Amazon Prime Airâs six-month trial in Darlington is ready to expand, but is the UK ready for drone delivery?
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NewsJohn Lewis launches hologram activation with Dysonâs ÂŁ420 toothbrush
The immersive activation is taking place at John Lewis Oxford Street, with a dedicated pop-up in the storeâs bathroom area.
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Retail VoiceNavigating retailâs challenges: Costs, crime and changing consumer trends
Rising employment costs, fragile consumer confidence and retail crime are weighing heavily on the sector, but there are still opportunities for growth and innovation. Business insurer NFU Mutual examines the key challenges and opportunities shaping retailâs future.
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NewsOcado Retail announces expansion of sustainably focused âFuture of Food Editâ range
Ocado Retail has announced the expansion of its Future of Food Edit range which it says works to âsupport a more sustainable food systemâ.
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InterviewUnder Armourâs run product expert on how run clubs are shifting expectations
Major cities across the country have become positively overrun by run clubs, putting additional pressure on how major sports brands and retailers choose to show up to customers.
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FeatureAn inside look at Amsterdamâs ambitions to become a circular economy
Located in Het Sieraad, a historic building with an expansive atrium and canal views in de Baarsjes in west Amsterdam, lies a handful of rails of luxury clothing from brand Martanâs upcoming collection. But thereâs something rather unusual about the fabric behind the clothes â itâs made from discarded textile waste from the hotel industry (think used tablecloths and bed sheets).
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AnalysisHow John Lewis is planning to position itself at the forefront of AI-powered retail experiences
John Lewis is overhauling its digital strategy and said it is now treating AI agents like customers as it unveiled its latest set of retail investments this week.
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AnalysisPartnership update: Asda expands partnerships for both grocery and fashion, Dunelm and Google Cloud launch an AI assistant, and more
Welcome to the Solutions Spotlight partnership update: Retail Weekâs round-up of the latest innovative technology and supply chain tie-ups in retail.