Lessons from London: How Ocado is using urban warehouses to fulfil customer demand
Customers are always demanding more from retailers, and this is especially true of flexible delivery.
The likes of Amazon have intensified this. Its Prime membership offers next-day, and sometimes same-day, delivery, while platforms such as Deliveroo and Just Eat have teamed up with non-grocers for rapid delivery of perfumes, tools, electricals, and gifts.
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