‘The question for boards about AI is whether it’s moving a number that matters’

Selina Butterfield-Mashoofi

No retailer would fund a new store format because the demonstration looked good. AI should not be treated any differently, maintains OurCoop chief finance officer Selina Butterfield-Mashoofi 

Most conversations about AI in retail start with what the technology can do: the demo, the forecast, the dashboard that predicts footfall three weeks out with impressive precision.

 

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