All Starbucks articles
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Report StorePeople, tech and the workplace revolution
Investment in a video platform has delivered dramatic levels of engagement in staff training for the global coffee giant
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AnalysisHow Starbucks is using video e-learning to drive training and productivity
Starbucks’ investment in video training has driven dramatic engagement in staff training across its global workforce. Our new guide shows how retailers can use technology to transform culture, cut employee churn and boost ROI
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GalleryNew Starbucks football stadium flagship is packed full of firsts
The world’s largest coffee and food-to-go chain, Starbucks, has opened its first-ever Reserve flagship in Spain at football giant Real Madrid’s Santiago Bernabéu stadium.
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Opinion‘Only as good as next day’s trade? That mindset risks putting short-term tactics above long-term strategy’
While many believe the retail and consumer sector is challenged, True’s Matt Truman believes that, with patience, significant investor gains can be made
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NewsFormer M&S, Boots and Starbucks executive joins Costa Coffee
Former Marks & Spencer, Boots and Starbucks executive Rhys Iley has joined Costa Coffee to head up the food-to-go brand’s retail and operations team.
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Opinion‘Retailers must operate as loyalty companies, not businesses with a loyalty scheme’
Loyalty must sit at the centre of a brand’s strategy and positioning – think Starbucks Rewards or Amazon Prime – believe Eagle Eye’s Sarah Jarvis and Tim Mason
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NewsStarbucks unveils new UK sustainable store format
Starbucks has unveiled its new sustainable store format and the first five of its UK stores have been certified as “greener”.
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NewsIssa brothers’ EG Group to create 32,000 jobs in next five years
EG Group, the petrol station and food retail business owned by the Issa brothers, plans to create 32,000 jobs globally over the next five years.
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AnalysisTracker: Retail reacts to Russia’s invasion of Ukraine
Retail Week rounds up the actions being taken by retailers in response to Russia’s invasion of Ukraine. Last updated March 29, 2022.
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AnalysisLessons in loyalty: how retail’s seven best schemes deliver results
As Marks & Spencer relaunches Sparks this week, Retail Week reviews some of the top loyalty schemes around the world and pulls out lessons on what works in loyalty today
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VideoStarbucks' digital transformation journey and beyond
Martin Brok, EMEA president at Starbucks speaks at Tech. 2018 about how the business has used tech to transform how its customers buy coffee.
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AnalysisEvent: Five speakers not to be missed at Tech.
Tech. – the two-day festival of digital retailing and the technology driving it – returns this September. We take a peak at the speakers you need to watch.
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AnalysisStore of the week: Starbucks Reserve, Seattle
Opened at the end of February, the new-look Starbucks Reserve store, in its home city of Seattle, shows the lengths that purveyors of warm beverages are prepared to go to in order to create ‘premium’ experiences for their customers.
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OpinionWill US retail property showdown be replicated in UK?
As retailers restructure amid harsh trading conditions and changing shopping habits, a legal judgement in the US may carry implications on this side of the pond.
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NewsHolland & Barrett poaches Starbucks exec for new CIO role
Holland & Barrett has snapped up Starbucks’ vice-president of technology Mark Fabes for its newly-created chief information officer role, Retail Week can reveal.
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NewsRetail Week Live: Starbucks poised to partner with Spotify in the UK
Starbucks is partnering with Spotify in the UK to allow its customers to identify music playing in store and save songs to their playlist.
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AnalysisStarbucks to pay all staff living wage but John Lewis boss cautions on impact
Starbucks is to pay all staff, including those aged under 25, the living wage and will offer employees interest-free loans for rent deposits.
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OpinionBlog: Starbucks uses mobile content to increase frappuccino sales
Starbucks has emerged as one of the leaders in mobile commerce and its latest scheme is aimed at driving sales of its Frappuccino drink during the summer months.
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AnalysisAnalysis: Why Starbucks is so far ahead on mobile payment
Starbucks revealed just how far it is ahead of everyone else in mobile payments last week, and the answer should be both terrifying and heartening for other retailers.
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NewsNRF: Retail in midst of 'seismic change', says Starbucks chief
Retail is in the midst of a “seismic change” caused by technology that is making mobile “mission critical”, Starbucks chief executive Howard Schultz said at the NRF conference on Monday.