All Loyalty schemes articles
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InterviewRetailers are discounting away 20% of their revenue, and loyalty can fix it
Discounting is eating away 20% of retailer revenues, but gamification, personalisation and a well-built loyalty programme are the most powerful tools to claw it back, says Talon.Oneâs Sam Panzer.
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OpinionâIn the five minutes it takes to read this article, AI will have influenced nearly ÂŁ1m of salesâ
A combination of conscious consumption and AI is changing the rules of retail on everything from price to loyalty, believes OC&Câs Matt Coode
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NewsCo-op rolls out membership prices to Just Eat customers
Co-op has rolled out its membership prices to Just Eat customers as the convenience store chain continues to grow its quick commerce channel.
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NewsAsos head of loyalty departs
Asos head of loyalty and customer engagement Macy Hong has left the online fashion giant after more than three years.
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NewsNew Lookâs loyalty programme surpasses 1 million members
New Look said its loyalty programme was tracking ahead of original targets as it has surpassed 1 million members in the first four months since its national launch.
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InterviewAmex: Why stores still have a future in the age of AI shopping
To understand how AI is disrupting traditional shopping journeys and what retailers must do to remain competitive, Retail Week spoke to Dan Edelman, American Express UK general manager for merchant services.
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Analysis2026 loyalty drivers: what customers really want from retailers
Download the Loyalty, Growth and the Future Consumer report to uncover the strategies, tools and data retailers must harness to drive sales and foster customer loyalty this year
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Report StoreLoyalty, Growth and the Future Consumer
In 2026, loyalty means more than just points and discount programmes.
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AnalysisBeyond points: How top brands are driving the experience-led loyalty revolution
The ongoing cost-of-living crisis and tax rises have driven an uptick in loyalty schemes for UK consumers. But, in an increasingly crowded market, what are the best tactics for retailers looking to stand out from the crowd?
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NewsMorrisons launches online travel service to drive More Card membership
Supermarket giant Morrisons has launched a new online travel service in partnership with Expedia, with the aim of expanding its More Card membership programme.
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DataData: Grocery shoppers say meh to AI, yeah to loyalty discounts
New research commissioned by Retail Week and The Grocer shows that shoppers are sceptical about AIâs role in online grocery shopping, while over half say points and discounts for loyalty card members are what they value the most when shopping in-store
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NewsSports Direct membership folded into Frasers Plus
Frasers Group has pulled its Sports Direct Membership after just 12 months as it integrates the programme into its Frasers Plus offer.
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NewsLidl sales and shopper numbers surge over Christmas
Value food retailer Lidl has reported a ârecord-breakingâ Christmas with sales and customer numbers climbing.
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NewsDeliveroo becomes first delivery platform to offer Nectar points
Deliveroo has become the first delivery platform to roll out Nectar, one of the UKâs largest loyalty card programmes.
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AnalysisAO boss John Roberts on mobiles, membership schemes and Music Magpie
AO released its half-year results today, recording a 12% increase in B2C retail revenue to ÂŁ423m and a 10% profit before tax increase to ÂŁ18m despite added costs of ÂŁ4m from the national minimum wage and national insurance.
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AnalysisWhat money canât buy â How creative retailers are winning loyalty
How some of the UKâs biggest consumer brands are finding new ways to drive repeat spend
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AnalysisAsosâ CEO on how the fashion retailer plans to win back customers
Asos is gaining momentum with its turnaround plan after it shrunk pre-tax losses last year. With profitability on the up, chief executive José Antonio Ramos Calamonte is turning his attention to restoring revenue growth
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NewsLush unveils first rewards programme in UK
Lush has launched its first rewards programme in the UK and other key markets following demand from customers.
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NewsJohn Lewis to open VIP area for loyalty members in flagship store
John Lewis is set to open a VIP area in its London flagship shop on Oxford Street for members of its loyalty card scheme.
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NewsMajestic revamps subscription service
Majestic Wine has relaunched its Wine Club and Lock It In subscription services and invested in its online proposition for members, as it ramps up for the busy festive trading season.