All Customer articles
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NewsM&S becomes first grocer to back âLetâs Respect Retailâ campaign
M&S has become the first major UK grocer to support the Retail Trustâs âLetâs Respect Retailâ campaign.
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NewsFuel prices push inflation up
The CPI measure of inflation rose to 2.9% in July thanks to the largest rise in gas prices for almost four years.
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NewsIkea to launch pre-loved peer-to-peer marketplace in the UK
Ikea is set to launch its secondhand peer-to-peer marketplace in the UK, where customers can buy and sell their unwanted furniture to each other.
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NewsJust Eat launches 24-hour laundry service
Just Eat has introduced a 24-hour laundry service for its users as part of its ambition to become the UKâs go-to convenience platform.
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NewsFanatics strikes exclusive partnership with DP World Tour and Ryder Cup
Fanatics has struck a new multi-year partnership with The European Tour Group to become the exclusive retail partner for the 2027 Ryder Cup, Retail Week can reveal.
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AnalysisThe challenges of defining a 'misleading' discount
As part of his âeveryday fixesâ announced this week, Andy Burnham revealed that the government would be cracking down on misleading discounts, with a consultation launched to look at whether fake âwasâ prices, invented discounts, and misleading recommended retail prices (RRPs) should be added to the list of banned practices under the DMCCA consumer protection law.
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NewsDeliveroo launches delivery partnership with Lookfantastic
Deliveroo has announced an exclusive rapid delivery partnership with health and beauty brand Lookfantastic.
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NewsAO.com launches own mobile network
Electricals retailer AO.com has today (August 12) launched its first-ever mobile network â AO Mobile.
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NewsPrice rises and food shortages âinevitableâ, warn industry bosses
Food manufacturing bosses have warned of the threat of food shortages and âinevitableâ price rises due to the impact of drought and heatwaves across the UK.
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NewsAsos customer and technology bosses step down
Asos has revealed that Ben Blake, EVP of customer and commercial, and Przemek Czarnecki, EVP of technology, will leave the business at the end of the month.
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NewsBurnham cracks down on misleading discounts and âsubscription trapsâ
Prime minister Andy Burnham has promised to tackle misleading discount pricing and âsubscription trapsâ under his latest wave of measures.
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NewsSainsburyâs to roll out thousands of Nectar Prices offers throughout August
Grocery giant Sainsburyâs has announced that it will be launching savings across thousands of products during the summer to help customers with rising prices.
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FeatureHow LLMs are changing how consumers shop beauty and wellness
How can beauty retailers ensure LLMs recognise them, surface them, and ultimately recommend them to digitally savvy shoppers?
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NewsBoots launches Jo Malone London in dozens of stores and online
Boots has launched Jo Malone London across dozens of its nationwide stores and online.
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NewsAsda to roll out crime intelligence platform across all stores
Asda is rolling out crime reporting and intelligence platform Auror across its entire store estate following a successful pilot.
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OpinionâGLP-1s could create lasting changes to how millions of Britons eat, dress and shopâ
Innovation, reformulation and reshaping ranges should all be on retailersâ agendas as uptake of weightloss pills affects everything from food to fashion and beauty, says PwCâs Lisa Hooker
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OpinionâEating habits might change, but Greggs still has a recipe for successâ
Past form and present performance mean Greggs should be able to navigate changing eating preferences, says George MacDonald.
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NewsLondon Designer Outletâs new AI assistant drives double-digit surge in page views
London Designer Outlet, based in north Londonâs Wembley Park, has seen a double-digit rise in page views since launching its new AI assistant, Retail Week can reveal.
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NewsGrocery giants join calls for new PM to introduce âGood Food Billâ
Tesco and Sainsburyâs are amongst 100 signatories across sectors who have signed a letter to new prime minister Andy Burnham urging him to introduce a âGood Food Billâ.
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AnalysisIced matcha and new heatwave hits power Greggs store growth
Has the UK reached peak Greggs? Not likely. Rising sales and profits off the back of matcha sales, new salads and cutting costs are driving the next phase of Greggs physical store expansion plans