All Customer articles
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NewsWest End fears weakest Christmas sales growth since pandemic
London’s West End is on track to record its lowest festive season sales growth since the pandemic, as nervous shoppers rein in spending ahead of a late November Budget.
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NewsMajestic revamps subscription service
Majestic Wine has relaunched its Wine Club and Lock It In subscription services and invested in its online proposition for members, as it ramps up for the busy festive trading season.
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NewsConsumers favour experiences, value and resale in golden quarter
Consumers are now favouring experiences, value-led retail and resale platforms during the golden quarter, according to new research from Experian and Reward.
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NewsAliExpress launches new scheme to match Amazon prices
Global online marketplace AliExpress has launched a new scheme to match and compete with Amazon’s prices.
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NewsHMV continues expansion with more stores in UK and Europe
HMV is set to expand further into the UK and Europe with three new stores planned as part of its continued store rollout.
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NewsCurrys Black Friday deals to be slashed to its lowest ever price
Electricals giant Currys has promised that all of its Black Friday deals will be at their lowest ever price.
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NewsFenwick slashes losses as focus on sales and margin builds momentum
Department store group Fenwick has delivered a significant improvement in financial performance, Retail Week can reveal.
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Opinion‘As Christmas nears, the picture is bumpy but not bleak’
Retailers should be prepared for unpredictability ahead, but be ready for a strong finish, observes PwC’s Lisa Hooker
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NewsTesco becomes first retailer to roll out bodycams for delivery drivers
Tesco will roll out body-worn cameras to over 5,000 delivery drivers across 100 stores by the end of the year.
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Interview‘It’s about more than just price’: Lidl boss Ryan McDonnell on being the fastest-growing grocer
Discount giant Lidl has been the fastest-growing bricks-and-mortar grocer in the UK for more than two years. CEO Ryan McDonnell discusses where it’s winning new customers from, what’s driving its growth and looks ahead to Christmas
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NewsUK inflation holds for third consecutive month
Inflation in the UK remained steady at 3.8% last month despite fears of an increase, according to latest figures.
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NewsFashion brand Omnes plots more than a dozen new stores over next 12 months
Sustainable online fashion brand Omnes is planning to open up to 15 new stores over the next 12 months, Retail Week can reveal.
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NewsRetail sector struggles with weak consumer sentiment as profit warnings surge
Profit warnings issued by listed retailers were up double for the same period in 2024, according to new data from EY.
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GalleryFirst look: Luxury menswear brand Sunspel opens in Paris
Sunspel has opened its first-ever French store in the heart of the historic Le Marais district of Paris, as it marks an “exciting step in the brand’s international journey”
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Innovation of the WeekTesco enhances in-store accessibility for blind and partially sighted customers
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsBRC welcomes progress as crime bill passes second reading
The British Retail Consortium has welcomed the progress of the Crime and Policing Bill 2025, after it passed its second reading in the House of Lords on Thursday (October 16).
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AnalysisHow Very Group, Asda, Co-op and Boots are upping their retail media game
Some retailers have just set up their own retail media networks, while others have been in the game for years.
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NewsB&Q ends 30-year logistics partnership as it acquires new distribution hub
B&Q has ended 30-year-long logistics partnership with PJH Group and has appointed GXO to manage its newly acquired distribution site, Retail Week can reveal.
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NewsAsda commits further to price cuts with over 200 more lines reduced
Asda has made further commitments to price cuts with over 200 more lines reduced, just a few days after announcing previous price cuts.
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Innovation of the WeekWalmart enters partnership to transform retail supply chain
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.