All Customer articles
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AnalysisAldi boss is future-focused with plans for expansion, customer growth and Christmas
Supermarket Aldi reported its full-year results for 2024 today, revealing a slight sales uptick from £17.9bn to £18.1bn
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NewsUK retail footfall declines as back-to-school season starts
Retail footfall across the UK continued to decline during the second week of September following the start of the new school year and return to work for those who had been on holiday.
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InterviewMessina Hembry CEO Zac Hembry: ‘There’s a lot broken behind the scenes of the fashion industry’
One-half of the entrepreneurial Hembry brothers Zac talks to Retail Week about how he built a vintage resale university side hustle into a £10m business, and what more needs to be done to fix fashion’s sustainability crisis
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AnalysisJohn Lewis chiefs look ahead to a very merry Christmas after painful first half
First-half profits slipped at the John Lewis Partnership but, as they gear up for Christmas, bosses are optimistic that retail improvements and focus on productivity will being success and shoppers will be willing to spend in the golden quarter
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NewsPrimark to ‘significantly’ raise prices in the US
Primark boss George Weston has revealed the fashion chain is “significantly” raising its prices in the US this week in response to President Donald Trump’s tariffs.
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NewsFenwick launches first loyalty programme in its 140-year history
Department store group Fenwick has launched a new loyalty programme, offering customers rewards such as money-off points and exclusive benefits.
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AnalysisWhat to expect from TikTok Shop as it prepares for its biggest Black Friday yet
As the retail industry gears up for the golden quarter, TikTok Shop UK has revealed what products it expects to fly off the digital shelves in the all-important peak season.
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NewsChristmas turkeys to be sold on TikTok Shop UK
TikTok Shop UK will soon be selling Christmas turkeys on the platform in time for the festive season.
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NewsClarks to launch online marketplace
Footwear specialist Clarks is set to launch its own digital marketplace next year as it looks to diversify its offering beyond footwear, Retail Week can reveal.
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AnalysisPret boss gambles on back to the future plan to take on the supermarkets
After enduring a mixed few years post-Covid, today Pret plunged to a £553m loss after it booked a substantial write-down by its owner. Its boss has outlined plans to build the business back.
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NewsGeorge at Asda launches adaptive clothing line for adults
George at Asda will launch a new 28-piece adaptive clothing line for adults next week, created to honour the legacy of breast cancer campaigner Nicky Newman.
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Chart of the WeekThe food prices hitting UK shoppers’ wallets hardest
Nine in 10 UK adults have noticed prices becoming more expensive this year, according to figures released as part of Barclays’ latest consumer spend report
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NewsAugust bump rounds off ‘solid summer of sales’ for retail
Hot and sunny weather combined with an interest rate cut helped build a “solid summer of sales” for retailers in August, according to the latest data.
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Innovation of the WeekM&S launches men’s stoma underwear in UK high street first
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsMorrisons slashes prices on hundreds of everyday products
Morrisons is slashing prices on hundreds of its everyday essential products to help customers shop food at affordable prices.
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NewsM&S calls on government to ‘prove’ it is committed to UK farming
Marks & Spencer’s head of food has called on the UK government to set “concrete targets” to increase the amount of food produced at home, as the retailer set out new UK farming targets.
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NewsBravissimo sales surge following reopening of online orders after warehouse fire
Lingerie and swimwear retailer Bravissimo has reopened its UK online orders after a two-month halt following a warehouse fire.
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NewsSummer retail increase in July as ONS admits to previous data errors
Retail sales volumes were sluggish at the beginning of summer, with shoppers buying less food and drink and fewer household goods, but momentum returned in July.
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NewsUK retail footfall declines for fourth month in a row
Retail footfall in the UK has declined for a fourth consecutive month, after customers neglected to shop at retail parks and shopping centres.
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NewsHolland & Barrett unveils transformation of beauty category
Holland & Barrett has upgraded its beauty category with a major transformation as part of its broader strategy to provide an elevated customer experience backed by science.