All Customer articles
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GalleryZara reopens flagship Manchester store with ‘the most advanced technology’
Fashion retailer Zara has reopened its flagship store in Manchester, showcasing its latest store concept with the “most advanced technology”.
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Innovation of the WeekArgos launches new social media series spotlighting top products
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsCurrys launches new AI tool for store staff
Electricals retailer Currys has partnered with an intelligence management platform to launch a new AI tool for store staff.
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NewsCo-op boss Matt Hood: I’d like to open 300-400 ‘On The Go’ format counters
Co-op Food chief executive Matt Hood has ambitions to open up to 400 hot food counters from its ‘On The Go’ micro store concept, and convert a number of existing Co-op stores to the new ‘next gen’ format.
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NewsAsda to launch new ecommerce insight platform Asda Xpert
Supermarket giant Asda has partnered with an ecommerce data analytics platform to create and launch the retailer’s new ecommerce insight and collaboration platform Asda Xpert, Retail Week can reveal.
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NewsBoots expands own-brand range of home testing kits
Boots is expanding its own-brand range of at-home testing kits for customers to get a better understanding of their health.
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NewsRab expands US presence with new store
Derbyshire-based outdoor brand Rab has moved its only US location to a larger space in Denver, Colorado, marking a significant milestone in their US operation.
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GalleryStore gallery: Roadchef’s first Farm Shop ‘marks shift in motorway shopping’
Motorway services group Roadchef has opened its first Farm Shop, specialising in local produce.
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NewsCo-op pledges to ‘stand firm on climate, opportunity and community’
C-store specialist the Co-op has unveiled a new strategy designed to embed social value across every part of the business.
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NewsAsda eyes £400m sale-and-leaseback deal to fund turnaround push
Asda is in talks for a sale and leaseback property deal on some 20 of its supermarkets, as part of a £400m deal to help fund its wider turnaround plans for the grocery business.
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AnalysisDuck World: Meet the little retailer dealing with the sector’s biggest problems
On a self-appointed mission to spread joy, Duck World co-founder Irina Fedotova is instead left dealing with surging crime and costs threatening to clip her growing business’ wings
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Opinion‘It’s time we faced into the reality that people don’t want as much new stuff any more’
Consumers are rethinking what – and how much – they need across all retail categories. OC&C’s Matt Coode suggests ways that retailers might profitably respond to an enduring change in shopping behaviour
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FeatureCustomer loyalty – what will the next three decades of evolution mean for retail?
In 1995, a little card fundamentally changed how retailers would understand their customers for decades to come.
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NewsSephora hits milestone of ten UK stores
Beauty retailer Sephora has hit a milestone in its growth journey by opening its 10th UK store.
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GalleryStore gallery: Nespresso opens new ‘immersive’ Edinburgh boutique
Nespresso has opened its newest “immersive coffee experience” boutique in the heart of Edinburgh’s St James Quarter shopping centre.
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NewsAsda earmarks £12m for Yorkshire store upgrades
Grocery giant Asda has set aside £12m to invest in its store estate in Yorkshire, as part of its bid to modernise its estate and enhance its in-store experience.
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FeatureCotswolds Designer Outlet: The new retail destination aiming to be accessible to everyone
A brand new designer outlet has opened in the English countryside in what has been described as the “only major retail destination opening in the UK in 2025”. Retail Week was the first to visit the Cotswolds Designer Outlet shortly after its launch to discover what it has to offer shoppers.
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NewsTrump unleashes blizzard of new tariffs as global trade war escalates
President Trump has unveiled fresh tariffs on nearly 100 countries overnight, causing international stock markets to tumble and fears of a global trade war to heighten.
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NewsHigh street sales flatline as inflation leaves consumers ‘under huge pressure’
Bricks-and-mortar retail sales were nearly flat in July, as growing inflation and other pressures left consumers with very little disposable income.
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Opinion‘Unemployment fears could weigh on consumers’ minds even more than price rises’
A cautionary comment from fashion powerhouse Next that rising unemployment could be a threat in the months to come will resonate with other retailers, observes Retail Week executive editor George MacDonald