All Consumer insight articles
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AnalysisCharity shops, green brands and Vinted: how do modern women really shop?
In honour of International Women’s Day, we’ve teamed up with CACI to reveal just how nuanced the modern female shoppers are.
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Innovation of the WeekNew initiative launches to tackle beauty retail’s waste problem
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsM&S among winners as Brits spend nearly £1bn on Valentine’s Day
Retailers took home nearly £1bn in sales linked to Valentine’s Day 2025, according to February spending data from NIQ.
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AnalysisChatbots are now dominant. To make them better, get your data in order
Two years ago next week, OpenAI launched GPT-4. As the AI hype cycle ebbs and flows, it is easy to forget that this felt like a massive step forward in generative AI capabilities
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NewsEvening commute is 'sweet spot' for Greggs as it eyes late-night sales
Food-to-go specialist Greggs has said the evening commute is a “sweet spot” for sales as it eyes further opportunities for trading later in the day.
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Retail VoiceEntering a new frontier of retail loyalty
As consumer loyalties evolve, TCC Global’s Seb Hill examines why retailers should be looking beyond price in 2025 to ensure shoppers keep coming back
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NewsSports Direct launches new membership programme in latest loyalty push
Exclusive: Sports Direct has launched a new benefit-based membership programme in a bid to boost customer loyalty, Retail Week can reveal.
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Opinion‘Keeping it real is essential when venturing into social commerce such as TikTok Shop’
Lidl has become the first grocer to sell through TikTok Shop. Its approach is a good example of how retailers can best use the platform, says Kantar’s senior client director Daniel Fanshawe
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DataForget Blue Monday, growth in UK retail sales was another positive surprise from January
The release of the ONS’ retail sales on Friday was the latest in a surprisingly positive flurry of economic indicators in what is supposed to be the saddest month of the year
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NewsRetail sales crept up in January following four months of falling
Retail sales volumes crept up in January 2025, a change in direction following four consecutive months of falling.
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Opinion‘You could be forgiven for thinking that a new cost-of-living crunch is upon us’
Hard-pressed consumers, like retailers, face unwelcome cost increases in the next few months and that has implications for spending, says Retail Week executive editor George MacDonald
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NewsConsumer confidence hits ‘new low’ as energy bills rise looms
Consumer sentiment has stepped back this month, when confidence in the state of the economy fell.
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Opinion‘When it comes to Gen Z, businesses need to work with, not against, the zeitgeist’
The constant drip-feeding of exasperation-loaded Gen Z column inches detract businesses from keeping pace, argues Retail Week editor-in-chief Charlotte Hardie
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AnalysisCharging ahead: How BP is changing the face of forecourts
As BP opens its first retail site in Europe where it’s replaced fuel pumps with electric vehicle (EV) chargers, Retail Week visits its Hammersmith forecourt to find out more about the offering and how this will drive future rollouts.
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NewsCurrys and Deloitte have teamed up to encourage tech recycling
Currys has collaborated with Deloitte on the firm’s new ‘recycle for good’ campaign to encourage its 25,000 UK staff to recycle old tech at Currys stores.
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NewsMorrisons adds ‘bonus layer’ to membership scheme
Supermarket Morrisons is adding a new tier to its membership offering, launching More Card Stamps loyalty promotions.
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DataCashless kids: why young shoppers with digital pocket money are retail's next customer base
One of the sleeper trends of the last decade has been the digitisation of pocket money as parents use prepaid cards to manage their kids’ spending power.
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NewsPerfume and makeup have outranked wine and chocolate as top Valentine’s gifts
New Shopify data has revealed that perfume and makeup are the most popular gifts this Valentine’s Day in the UK.
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AnalysisWages are rising but will that filter through to an uptick in consumer spending?
Retailers do not have many reasons to be cheerful right now, but a lift in consumer spending would be a very welcome balm for some of their troubles.
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DataValentine’s Day: what shoppers are searching for this year
Brits are excited for Valentine’s Day. According to Google, over the past 24 hours, the UK has become the number two country searching around the day of love worldwide, behind only the romantics over in Nepal. But what do they want to buy?