All Consumer insight articles
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Data
In charts: Exclusive research reveals the biggest consumer trends in 2025
New consumer research reveals how shoppers across Europe’s biggest markets want to buy, and what retailers must do to deliver.
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Analysis
Six major predictions for the next decade of retail
With the rapid development of Generative AI and AI more generally, everyone in the sector wants to know what it will mean for retail
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Retail Voice
The retail tipping point. Are you ready?
The retail sector stands at a defining moment in 2025, with technology and consumer expectations converging to create unprecedented challenges and opportunities. But how can retailers can attract, engage and retain shoppers? Amazon Web Services’ Rajashree Rane explains more
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Report Store
Browse, Buy & Beyond
Retail Week’s new report Buy, Browse & Beyond is now live, sharing exclusive insights into the minds of 2,000 shoppers across Europe’s largest retail markets
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Analysis
Revealed: 40% of UK shoppers do not fully understand how retailers use their data
Exclusive research conducted by Retail Week and AWS reveals that 40% of UK shoppers don’t fully understand how retailers are using their data to personalise shopping experiences. This rises to 51% in France and 56% in Germany
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News
Consumer confidence has not recovered since Brexit vote, says Barclays
Despite the dent in consumer confidence, Brits have continued to make room for discretionary spending priorities, with travel and beauty continuing to rise in recent years.
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Feature
Connected stores: Is this the future of physical retail?
Most online shopping experiences aim to be seamless and convenient with as little faff as possible, so it makes sense that the same would be asked of brick-and-mortar stores
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Innovation of the Week
eBay launches generative AI video tool
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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News
TikTok has become the ‘front door for beauty’, says Estée Lauder Companies exec
TikTok has become the “front door for beauty” as many brands turn to the platform to connect with the younger consumer, according to an Estée Lauder Companies exec.
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News
Retail sales boosted by sunny weather and Easter holidays
UK total retail sales soared in April as a mixture of sunny weather and a later Easter holiday saw customers spending big during the period.
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News
Iceland relaunches retail media proposition
Food retailer Iceland has relaunched its retail media business as it seeks to bolster its position in the fast-growing market.
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Interview
Q&A: Amazon executives on same-day delivery expansion and impact of robots
At Amazon’s Delivering the Future event at a new testing facility in Dortmund, Germany, Retail Week spoke to executives at the tech giant about the newest innovations in robotics and delivery.
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Innovation of the Week
Sainsbury’s trials checkout-free SmartShop payments in-store
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
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Opinion
‘AI without good data is like a car without fuel’
The future of AI won’t be won by those chasing the latest model, it will be won by those who know how to wield data wisely, advises Dunnhumby’s chief data and science officer Sandra Stanley
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Analysis
How Amazon’s next-generation tech will impact colleagues and customers
In a constant pursuit of innovation and efficiency, Amazon hosted another Delivering the Future event, this time at its last-mile innovation centre in Dortmund, Germany
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News
The Perfume Shop freezes prices of hundreds of ‘bestsellers’ until 2026
The Perfume Shop has committed to holding firm on the prices of hundreds of its “bestselling” products until 2026 as it extends its price promise for the third year running.
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Opinion
‘Will UK consumer confidence follow in the same direction as the US?’
Consumers are concerned about their finances and geopolitics. PwC retail specialist Lisa Hooker considers whether the UK may nevertheless prove resilient
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News
Nearly half of retailers to plan deals or discounts for the May bank holidays
Nearly half of UK retailers are planning to offer special deals or discounts for the May bank holidays, according to data from Virgin Media O2 Business.
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Analysis
Adapt, refine and transform: the trends shaping what’s next for supply chains
As retail continues to ride wave after wave of disruption, what can we expect in the coming months for supply chains and what must 2026 strategies entail for businesses to sustain growth?
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News
Food inflation rises in April as labour costs rise
Recent figures suggest that food price inflation is slowly creeping back up, according to the BRC-Nielsen shop price index.