All Consumer insight articles
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News
TikTok has become the ‘front door for beauty’, says Estée Lauder Companies exec
TikTok has become the “front door for beauty” as many brands turn to the platform to connect with the younger consumer, according to an Estée Lauder Companies exec.
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News
Retail sales boosted by sunny weather and Easter holidays
UK total retail sales soared in April as a mixture of sunny weather and a later Easter holiday saw customers spending big during the period.
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News
Iceland relaunches retail media proposition
Food retailer Iceland has relaunched its retail media business as it seeks to bolster its position in the fast-growing market.
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Interview
Q&A: Amazon executives on same-day delivery expansion and impact of robots
At Amazon’s Delivering the Future event at a new testing facility in Dortmund, Germany, Retail Week spoke to executives at the tech giant about the newest innovations in robotics and delivery.
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Innovation of the Week
Sainsbury’s trials checkout-free SmartShop payments in-store
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
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Opinion
‘AI without good data is like a car without fuel’
The future of AI won’t be won by those chasing the latest model, it will be won by those who know how to wield data wisely, advises Dunnhumby’s chief data and science officer Sandra Stanley
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Analysis
How Amazon’s next-generation tech will impact colleagues and customers
In a constant pursuit of innovation and efficiency, Amazon hosted another Delivering the Future event, this time at its last-mile innovation centre in Dortmund, Germany
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News
The Perfume Shop freezes prices of hundreds of ‘bestsellers’ until 2026
The Perfume Shop has committed to holding firm on the prices of hundreds of its “bestselling” products until 2026 as it extends its price promise for the third year running.
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Opinion
‘Will UK consumer confidence follow in the same direction as the US?’
Consumers are concerned about their finances and geopolitics. PwC retail specialist Lisa Hooker considers whether the UK may nevertheless prove resilient
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News
Nearly half of retailers to plan deals or discounts for the May bank holidays
Nearly half of UK retailers are planning to offer special deals or discounts for the May bank holidays, according to data from Virgin Media O2 Business.
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Analysis
Adapt, refine and transform: the trends shaping what’s next for supply chains
As retail continues to ride wave after wave of disruption, what can we expect in the coming months for supply chains and what must 2026 strategies entail for businesses to sustain growth?
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News
Food inflation rises in April as labour costs rise
Recent figures suggest that food price inflation is slowly creeping back up, according to the BRC-Nielsen shop price index.
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News
ChatGPT launches new search function to ‘improve shopping experience’
ChatGPT has today rolled out a new functionality in its search feature which allows customers to search for, compare prices and buy products.
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Retail Voice
Three steps to unified commerce success
When it comes to consumer preferences, it’s clear shoppers enjoy and expect a unified experience, Shopify’s Deann Evans examines why commerce needs to be more than just the store for success
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Analysis
While a win for retail, could Reeves’ ‘de minimis’ review lead to consumer backlash?
While the chancellor’s promise to review the UK’s de minimis rules was welcomed by retailers, could it be a double-edged sword for consumers?
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News
Sainsbury’s expands Aldi Price Match and everyday essentials range
Sainsbury’s has launched what is called “the biggest ever Aldi Price Match in the market”, expanding the scheme to “make the start of summer more affordable”.
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News
Prices and product availability among biggest pain points for customers
Prices and product availability were ranked among the top pain points for customers when shopping, according to a new report by Happy or Not.
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Opinion
‘Job security jitters may rise — and constrain consumer spend’
Consumer sentiment has been helped by a strong labour market, but nervousness on the jobs front means weak demand for discretionary goods may build, cautions Shore Capital director Clive Black
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Data
Chart: Surging cocoa prices and expensive Easter eggs
Will consumers need to tap into their nest eggs to pay for their Easter eggs this year?
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News
Retail sales showing green shoots, says BRC
Retail sales are showing signs of underlying strengthening of demand, according to the British Retail Consortium (BRC).