Deep dive: Can M&S become the nation’s favourite shop again?
Marks & Spencer is often referred to as the nation’s favourite retailer.
But the retailer has gone from turnaround plan to turnaround plan since the turn of the millennium, and time is starting to run out.
As Britain’s favourite retailer loses relevance to today’s shoppers, Retail Week asks: can M&S be saved?
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Opinion
‘Stores may mitigate M&S’ cyber disruption, but shoppers’ omnichannel expectations bring risk’
About a third of M&S’ clothing sales are online and shoppers are unlikely simply to switch to in-store purchasing as a cyber incident continues, believes Retail Week executive editor George MacDonald
News
Co-op diverting supplies to rural areas as it battles cyber-attack triggered shortages
The c-store specialist is diverting food and drink supplies to remote stores to avoid communities being cut off as it battles availability issues as its cyber attack nightmare drags on.