All Co-operative Group articles
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News
Co-op promises improved availability as it enters ‘recovery phase’ after cyber attack
The Co-op has promised customers they will see better availability by the weekend, as it enters what it called the “recovery phase” following the “malicious third-party cyber attack” which has laid its systems low for weeks.
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Chart of the Week
Marks & Spencer cyber attack could have £40m weekly sales impact
A new estimate from the Bank of America (BofA) suggests the cyber-attack could be costing the retailer over £40m per week.
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Opinion
‘Stores may mitigate M&S’ cyber disruption, but shoppers’ omnichannel expectations bring risk’
About a third of M&S’ clothing sales are online and shoppers are unlikely simply to switch to in-store purchasing as a cyber incident continues, believes Retail Week executive editor George MacDonald
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News
Co-op pauses deliveries of non-essential items as cyber attack crisis deepens
C-store specialist the Co-op has reportedly told suppliers to pause deliveries of non-essential items, as the fallout from last week’s cyber attack drags on.
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News
Co-op diverting supplies to rural areas as it battles cyber-attack triggered shortages
The c-store specialist is diverting food and drink supplies to remote stores to avoid communities being cut off as it battles availability issues as its cyber attack nightmare drags on.
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News
Co-op cyber attack more extensive than initially reported
The cyber attack against Co-op is significantly more severe than the company first acknowledged.
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Chart of the Week
Data: How often do retailers report cyber attacks?
Luxury department store Harrods joined the list on Thursday of retail companies dealing with ongoing cyber attacks, prompting fears that the wider retail sector was becoming a target
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News
Consumer confidence in Marks & Spencer dented by cyber attack
The cyber attack on Marks & Spencer has knocked confidence in the famous retailer, but underlying trust remains strong.
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News
Co-op staff ordered to keep cameras on in meetings to deter hackers
Staff at the Co-op are being ordered to keep cameras on during remote work meetings, and to verify attendees, as the c-store specialist deals with an ongoing cyber attack.
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News
Top security body urges retailers to act following Marks & Spencer cyber attack
The UK’s leading cyber security agency has advised retailers to take action to protect themselves as Marks & Spencer continues to suffer disruption following an attack.
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Analysis
M&S cyber attack: What happened and what can retailers learn from it?
Over a week has passed since Marks & Spencer was first hit by what they called a “cyber incident” on Easter Monday, causing issues with click-and-collect services and contactless payments
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News
Co-op Wholesale strikes multi-year partnership with Roadchef
The Co-op’s newly rebranded wholesale arm has today announced a new, multi-year contract with motorway service area operator Roadchef.
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News
Co-op ready to ‘stand and fight’ against inflationary pressures
The Co-op says the work it has done over the last few years to offset costs and strengthen its balance sheet means it’s now ready to “stand and fight” in any potential price war.
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News
Co-op profits soar as it targets growth despite rising costs ahead
C-store specialist the Co-op’s profits have rocketed for the full year as it hails strategic progress and “right-sizing” of business starting to pay off.
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News
Former Nisa director named head of rebranded Co-op wholesale business
The Co-op has launched a new wholesale business and placed a former Nisa director as its head as the brand looks to “reaffirm its commitment to the independent retail sector”.
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Opinion
‘The Co-op’s values may set it apart, but it’s value that’s front of mind for shoppers’
The Co-op’s launch of an Aldi price matching scheme should reassure customers on price-competitiveness, believes Retail Week executive editor George MacDonald
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News
Co-op to launch ‘biggest ever value campaign’
C-store specialist Co-op has waded into the looming UK grocery price war, launching its first-ever Aldi price match as part of its “biggest ever value campaign” launch ever.
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Feature
Retail Week Awards 2025 – the winners
Check out the profiles of all the winners from the Retail Week Awards 2025 – and what the judges had to say.
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News
Co-op and Uber Eats unveil new three-year delivery partnership
C-store specialist Co-op and Uber Eats have announced a new three-year partnership renewal, extending delivery collaboration through Uber Direct and Peckish.
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News
Co-op staff vote to accept ‘above-inflation pay award’
C-store specialist Co-op has announced that its store colleagues have voted to accept an above-inflation pay award seeing hourly pay rates increase to at least £12.60.