All Online retail & ecommerce articles
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News
Boots sales rise as online performance continues to strengthen
High street health and beauty retailer Boots has recorded a rise in sales as its online performance continues to grow.
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Interview
Q&A: ProCook execs on growing through store expansion, product development and tech
Kitchenware retailer ProCook reported on its full-year results this week, with total revenue increasing 11% to £69.5m and underlying profit before tax soaring 50.9% to £1.5m
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News
Moonpig boss to step down as annual profits edge up
Moonpig chief executive Nickyl Raithatha is to leave the greetings card specialist after seven years in post.
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Data
Exclusive research: 1,000 shoppers reveal the new ways they discover brands
Exclusive consumer research from Pinterest and Retail Week reveals new ways UK shoppers are discovering brands, what’s likely to make them buy and how retailers must act now for sustainable growth
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Retail Voice
How retailers can fast-track progress to cyber resilience
With retailers still reeling from recent cyber security breaches, Cognizant looks at three steps retailers can take to boost cyber reslience
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News
Homebase to launch its website in Ireland
Home and garden retailer Homebase is set to launch its website in Ireland, allowing Irish customers to shop and browse products online.
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News
M&S rivals enjoyed ecommerce sales boost during cyber-attack blackout
Marks & Spencer’s online sales slumped as it was forced to close its website due to the effects of the cyber attack, which gave opportunity to rivals like Next, Zara and H&M.
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Report Store
The Retail Roadmap: Driving CX through tech transformation
Your practical guide to getting tech transformation right.
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Analysis
How top retailers are using tech to transform CX – and what you can learn from them
Retail Week’s latest report reveals how top retailers are building agile long-term growth strategies to stay ahead of changing customer expectations
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News
Marks & Spencer restores third-party brands to website as cyber-attack recovery continues
Marks & Spencer has begun selling third-party brands on its website again as it rebuilds online operations in the wake of a damaging cyber-hack.
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News
Marks & Spencer tech supplier says systems not compromised in cyber attack
Technology giant Tata Consultancy Services, a top partner of Marks & Spencer, has said that its systems were not breached as part of a high-profile hack of the retailer.
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News
Asos becomes latest retailer to close accounts with high returns rate
Asos has closed some accounts from customers who have a high returns rate, becoming the latest retailer to take action on frequent returners.
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Opinion
‘Online shopping is no longer exciting. Etailers will need to pedal harder to succeed’
Retail Week editor-in-chief Charlotte Hardie wonders whether the role that online purchasing plays in people’s lives has changed forever
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News
Barratts Shoes makes online comeback over a decade after disappearing from high street
UK footwear retailer Barratts is today making a return to retail, over a decade after collapsing into administration.
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News
Ocado expands partnership with Catalan retailer
Technology and retail company Ocado Group is expanding its partnership with Catalan retailer Bon Preu.
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News
AO profits surge as membership scheme boosts performance
Online electricals specialist AO.com has reported increased annual sales and profits, helped by a raft of initiatives.
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Opinion
‘A new way to shop is integrating the best of physical and online worlds’
The arrival of ‘discovery commerce’ means what people love about going to the shops can be replicated online, believes Accenture Song’s Sarah Lambert
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News
Poundland outlines restructuring plan to kick-start turnaround
Value specialist Poundland intends to make sweeping changes to its business as it seeks to recover following poor trading.
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News
Asos promotes from within as it names new chief financial officer
The ecommerce retailer announced that Aaron Izzard would take the role at the beginning of July.