All Online retail & ecommerce articles
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NewsMajority of fashion retailers now charging for returns
Three out of four of the UK’s biggest clothing and footwear retailers now charge customers to send back unwanted items, according to new data shared exclusively with Retail Week by Retail Economics.
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NewsFrasers Group expands into agentic AI commerce
Frasers Group has expanded into agentic commerce, allowing Sports Direct, Flannels and Frasers customers to complete purchases through ChatGPT and Google’s Gemini.
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NewsShein braces for Trump tariff hit after profits fall
Shein has warned that uncertainty around new US trade tax rules will weigh on profits after taking a hit from rising costs last year.
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AnalysisHow Very Group, Asda, Co-op and Boots are upping their retail media game
Some retailers have just set up their own retail media networks, while others have been in the game for years.
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InterviewQ&A: Castlery co-founder Declan Ee on bringing the global brand to the UK
Retail Week spoke to global furniture retailer Castlery’s co-founder Declan Ee about his ethos, why there’s plenty to play for in the UK, and why his brand isn’t just another Made.com
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NewsJohn Lewis sets up supplier brands platform to accelerate new launches
Department store group John Lewis has gone live with a new supplier brands platform as it aims to provide customers with more choice, faster.
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NewsTemu EU profits more than double as low prices draw customers
Online giant Temu’s EU business more than doubled pre-tax profits last year to almost $120m.
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NewsTHG reports ‘best quarter’ of trading in four years
Online beauty and nutrition group THG has reported its “strongest quarter of organic sales growth” since 2021.
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InterviewQ&A: Just Eat’s Leigh Phillipson on the app’s role in saving the high street
As global on-demand delivery giant Just Eat reaches 100,000 partners, commercial director Leigh Phillipson talks exclusively to Retail Week about how the rapid delivery app has changed over the years and its growing role in saving the UK high street
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DataRanking: the top 30 fastest growing retailers show consumers’ relentless march towards ‘better’
Thanks to the ORESA Executive Search Retail Index, Retail Week can exclusively reveal the top 30 fastest growing retailers and what their ascent tells us about how shoppers are thinking, living and purchasing today
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Opinion‘How retailers can stop customers leaving empty-handed’
Billions of sales are lost to abandoned baskets, poor experiences, and unmet expectations. That doesn’t have to be the case, believes retail expert and author Martin Newman
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NewsAsos to launch new premium menswear line
Online fashion retailer Asos is launching a new premium menswear line dubbed “Asos Collective”.
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InterviewMust Have Ideas: co-founder Amy Knight on her £65m retail success story
Co-founder of Must Have Ideas 28-year-old Amy Knight speaks to Retail Week about what’s driving growth, new sales channels and why AI is saving them a fortune
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NewsMorrisons launches on-demand delivery service
The supermarket giant has today launched Morrisons Now, an on-demand delivery service where customers can order up to 30 items to be delivered within 60 minutes.
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NewsASA rules against Hammonds Furniture ad
The standards agency ruled against the Leicester-based furniture retailer over three different issues with its advertising
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NewsNew Deliveroo CEO named after DoorDash deal completes
The founder of Wolt, a business acquired by DoorDash in 2022, has been named as the new chief executive of Deliveroo, after its acquisition by American giant DoorDash was completed yesterday.
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NewsCastore boss Beahon: ‘The wholesale market really likes Belstaff’
The boss of Castore plans to focus on growing Belstaff’s wholesale and ecommerce channels, as he sets out his vision for the menswear brand under his ownership.
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NewseBay partners with Open AI on new programme for businesses
Online platform eBay has announced its new programme ‘AI Activate’, in partnership with OpenAI to all businesses that sell on the marketplace.
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InterviewQ&A: Amex on payment innovation, driving conversion, and meeting younger consumers’ demands
In this exclusive Q&A, Amex general manager of Global Merchant Services Dan Edelman reflects on how to appeal to Millennials and Gen Z, the importance of personalisation in retail, and the future payment innovations set to attract consumers in the years ahead.
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NewsAsos improves profits despite drop in sales
Pureplay fashion retailer Asos has said it expects profits to be at the lower end of its guided range, despite sales coming in below expectations, as it enters the “final phase of its transformation.”