All Ocado articles
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Report Store
The Christmas Forecast: exclusive data reveals how shoppers will spend
The golden quarter has the power to make or break UK retail businesses
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Data
Ranking: John Lewis overtakes M&S in customer satisfaction poll
John Lewis has overtaken Marks & Spencer in the latest UK Customer Satisfaction Index (UKCSI), despite M&S impressively maintaining its performance in the face of a cyber attack that shut down online sales
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News
Ikea and Ocado cut working from home days as return-to-office wave continues
Ikea and Ocado have joined a growing list of retailers ordering their staff to reduce home working, Retail Week can reveal.
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News
Ocado expands partnership with Catalan retailer
Technology and retail company Ocado Group is expanding its partnership with Catalan retailer Bon Preu.
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Innovation of the Week
Innovation round-up: Crime-fighting trolleys, cornflakes and cleaning up beauty
Here we bring you the 10 best innovations that caught our attention in the first quarter of 2025.
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News
M&S chair Archie Norman: ‘We want to be the most personalised retailer in Britain’
Marks & Spencer chair Archie Norman has said that the group “wants to be the most personalised retailer in Britain” as it ramps up tech and IT improvements.
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Innovation of the Week
Ocado unveils new autonomous pallet moving robot Porter
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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News
Ocado delays diversity and inclusion targets as initiatives face scrutiny
Ocado has extended its timeline for increasing ethnic minority representation in its senior management team amid a rollback of DEI in the corporate world.
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Analysis
Lessons from London: How Ocado is using urban warehouses to fulfil customer demand
Customers are always demanding more from retailers, and this is especially true of flexible delivery.
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Analysis
Ocado moves out of R&D phase, hoping for positive cash flow next year
The multifaceted technology and retail business is in for a year of big changes. It is hoping that its big spend on tech will start to bring dividends
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News
Ocado still in 'constructive' talks with Marks & Spencer over April payment
Ocado is still in “constructive conversations” with Marks & Spencer in a row over a final payment that is due in around a month’s time.
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News
Ocado losses narrow as it ‘significantly’ improves revenue
Ocado Group has delivered narrowing losses and “significantly” improved revenues and cash flows.
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Analysis
From AI to Gen Z – the key takeaways from LIVE: Retail Week x The Grocer
All the key insights and takeaways you may have missed from LIVE: Retail Week x The Grocer 2025.
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Feature
Automation: What does retail look like in a post-Budget world?
As retail navigates a world post-Budget, Retail Week looks at who is looking at automation as an aid, and how this will impact both customers and millions in the workforce.
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Analysis
After a very merry ecommerce Christmas, Ocado aims to keep the cheer rolling into 2025
After delivering a record-breaking Christmas on the back of the best part of a year of constant growth, Ocado is riding high. How does it plan to keep up the momentum?
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News
Ocado has delivered 'another record-breaking Christmas' and strong performance across 2024
Ocado has achieved “another record-breaking Christmas” with its highest-ever level of sales over the festive trading period, along with a strong performance throughout 2024.
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News
Tesco, Sainsbury’s and Lidl post strong growth in Christmas trading
Average household spending on groceries hit a record high of £460 during Christmas trading according to the latest grocery sales figures from Kantar.
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News
Ocado bolsters health offering with Holland & Barrett partnership
Ocado has partnered with health retailer Holland & Barrett to sell a selection of health and wellness products on its ecommerce platform.
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News
Ocado has passed a sales milestone as Christmas nears
Online grocer Ocado Retail has notched up its best-ever number of weekly orders as shoppers prepare for Christmas.
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News
Morrisons will ‘gradually cease’ deliveries from an Ocado warehouse in southeast England
Supermarket chain Morrisons has said it will “gradually cease” deliveries from Ocado’s automated warehouse in Erith, southeast England, but will still utilise Ocado’s central England warehouse.