All Marks & Spencer articles
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News
Marks & Spencer unveils ready meal packaging sustainability innovation
Marks & Spencer is piloting an alternative ready meal tray which could potentially allow a significant reduction in use of plastic.
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Chart of the Week
Marks & Spencer cyber attack could have £40m weekly sales impact
A new estimate from the Bank of America (BofA) suggests the cyber-attack could be costing the retailer over £40m per week.
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News
Marks & Spencer customer data stolen during cyber attack
Marks & Spencer has revealed that some customer data has been accessed by cyber criminals who have hacked the retailer.
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Opinion
‘Stores may mitigate M&S’ cyber disruption, but shoppers’ omnichannel expectations bring risk’
About a third of M&S’ clothing sales are online and shoppers are unlikely simply to switch to in-store purchasing as a cyber incident continues, believes Retail Week executive editor George MacDonald
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News
Co-op diverting supplies to rural areas as it battles cyber-attack triggered shortages
The c-store specialist is diverting food and drink supplies to remote stores to avoid communities being cut off as it battles availability issues as its cyber attack nightmare drags on.
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News
M&S meal deal offers impacted amid ongoing cyber attack
Marks & Spencer has had meal deal offers impacted by availability issues as the company continues to struggle with the effects of a serious cyber attack.
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Chart of the Week
Data: How often do retailers report cyber attacks?
Luxury department store Harrods joined the list on Thursday of retail companies dealing with ongoing cyber attacks, prompting fears that the wider retail sector was becoming a target
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News
Consumer confidence in Marks & Spencer dented by cyber attack
The cyber attack on Marks & Spencer has knocked confidence in the famous retailer, but underlying trust remains strong.
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News
Marks & Spencer suspends recruitment as cyber attack takes toll
Marks & Spencer has paused staff hiring through its careers site as it battles to recover following a cyber attack.
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News
Top security body urges retailers to act following Marks & Spencer cyber attack
The UK’s leading cyber security agency has advised retailers to take action to protect themselves as Marks & Spencer continues to suffer disruption following an attack.
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Opinion
‘After M&S’ cyber attack, these are the security questions retailers must ask themselves’
It’s a question of when, not if, there are more attempts to breach retailers’ cybersecurity. AlixPartners experts Brian Kalms and Edd Hardy look at how businesses can best protect themselves
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Feature
The secrets of successful staff suggestion schemes
Initiatives such as M&S’ Straight to Stuart suggestion scheme can help unlock smart business ideas from retail’s frontline. George MacDonald looks at how they can be used most effectively.
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Analysis
Adapt, refine and transform: the trends shaping what’s next for supply chains
As retail continues to ride wave after wave of disruption, what can we expect in the coming months for supply chains and what must 2026 strategies entail for businesses to sustain growth?
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Analysis
M&S cyber attack: What happened and what can retailers learn from it?
Over a week has passed since Marks & Spencer was first hit by what they called a “cyber incident” on Easter Monday, causing issues with click-and-collect services and contactless payments
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News
Marks & Spencer stands down warehouse agency staff as it battles cyber attack
Marks & Spencer has told agency workers at its main distribution centre to stay at home as it faces the ongoing fall-out from a cyber attack.
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News
M&S suspends online orders as cyberattack continues to take toll
Marks & Spencer has suspended customer orders through its websites and apps as it battles to address a cyberattack.
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News
Marks & Spencer provides update following ‘cyber incident’
Marks & Spencer has provided an update for its customers and operations following its recent ‘cyber incident’.
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News
Marks & Spencer calls in external experts following ‘cyber incident’
Marks & Spencer has called in external experts to advise after suffering a “cyber incident” over the last few days.
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News
M&S to upgrade landmark Pantheon store as part of wider stores investment
Marks & Spencer is set to pump £90m into enhancing its London store portfolio with openings and overhauls.
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News
Marks & Spencer slashes use of plastics in men’s range
Marks & Spencer has made changes to men’s clothing packaging that will significantly cut the use of plastics.