All In-store technology articles
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Analysis79% of shop workers face verbal abuse – here’s what to do about it
Retail crime is taking a daily toll on store teams, with 79% of retail workers experiencing verbal abuse from customers and 39% facing physical threats or violence.
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AnalysisThe Moriarty Effect: will Sainsbury’s loss be Dunelm’s digital gain?
Dunelm has announced its incoming chief executive following the retirement of Nick Wilkinson after seven years at the helm, but it’s not just a changing of the guard for the homeware retailer – could it be a pivot towards digital innovation?
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Innovation of the WeekCarrefour trials comprehensive connected store pilot with 500 cameras
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Opinion‘A new way to shop is integrating the best of physical and online worlds’
The arrival of ‘discovery commerce’ means what people love about going to the shops can be replicated online, believes Accenture Song’s Sarah Lambert
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InterviewQ&A: Nectar360 boss on creating new opportunities in retail media
Sainsbury’s and Nectar360 have today announced their new platform Pollen, which they say will “supercharge” their retail media business and drive forward their strategy
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Retail VoiceSix ways to crack down on retail crime
With two-thirds of retailers taking steps to protect themselves from theft and violence, NFU Mutual examines how the sector can successfully tackle shoplifting
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Retail VoiceThe retail tipping point. Are you ready?
The retail sector stands at a defining moment in 2025, with technology and consumer expectations converging to create unprecedented challenges and opportunities. But how can retailers attract, engage and retain shoppers? Amazon Web Services’ Rajashree Rane explains more
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FeatureConnected stores: Is this the future of physical retail?
Most online shopping experiences aim to be seamless and convenient with as little faff as possible, so it makes sense that the same would be asked of brick-and-mortar stores
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NewsCo-op to roll out smart electronic shelf labels
Co-op is deploying smart electronic shelf labels across its nearly 2,400 UK stores in place of paper labels.
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NewsEE opens ‘exciting’ experiential store in East Midlands
EE has opened the doors to its newest experience store, making its East Midlands debut.
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Innovation of the WeekSainsbury’s trials checkout-free SmartShop payments in-store
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team. Every week, we bring you new ideas and case studies across consumer, technology, sustainability, economy, policy and industry.
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Innovation of the WeekKorean retailer Matin Kim deploys in-store holograms
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Retail VoiceHow retailers can unlock savings in uncertain times
With pressures ranging from international uncertainty to NI increases, Acopia takes a look at how retailers can achieve more with less in unprecedented times
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Retail VoiceThree steps to unified commerce success
When it comes to consumer preferences, it’s clear shoppers enjoy and expect a unified experience, Shopify’s Deann Evans examines why commerce needs to be more than just the store for success
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NewsSuperdrug unveils new digital screens and investment in healthcare ambassador programme
Superdrug has launched new digital screens in store, along with a new £1m investment into a healthcare ambassador programme.
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NewsCo-op ready to ‘stand and fight’ against inflationary pressures
The Co-op says the work it has done over the last few years to offset costs and strengthen its balance sheet means it’s now ready to “stand and fight” in any potential price war.
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NewsCurrys unveils its largest ever investment in store safety
Currys has unveiled its biggest-ever annual investment in store safety, with new measures to keep staff safe and deter crime.
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NewsAsda launches facial recognition trial to combat retail crime
Grocer Asda has begun trialling live facial recognition at five stores in a bid to assess how the technology can help it battle spiking rates of retail crime.
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Retail VoiceHow data can boost customer experience
With consumers keen to make their money stretch further, Lloyds examines how retailers can use data to adapt and create experiences that benefit both the customer and retailer alike.
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Opinion‘You won’t capture a tech-savvy generation by fixing your internal finance platform’
Invest in tech that engages consumers in ways they haven’t yet imagined – and do it where it matters most to them, argues AlixPartners’ Brian Kalms