All Department stores articles
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News
John Lewis takes ‘big step forward’ in retail media
Grocery and department store group John Lewis Partnership has expanded its retail media offer beyond its own websites.
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Analysis
The true cost of inefficient stores, and what to do about it
Operational failures are costing retailers a staggering £146bn annually due to inefficiencies – costs retailers can ill afford but easily fix, reveals Retail Week’s new whitepaper. Much of this stems from a disconnect between what store teams need and what they are given
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News
Lidl the latest retailer to cut down on working from home days
Discount supermarket giant Lidl has joined a growing list of retailers in ordering its staff back to office more days a week, Retail Week can reveal.
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News
John Lewis orders commercial teams to work from home less
Department store group John Lewis has told some staff they must spend more time in the office or other working locations and less time working from home, Retail Week can reveal.
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News
John Lewis names former M&S director as new chief customer officer
Department store group John Lewis has turned to Marks & Spencer to recruit a new chief customer officer.
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News
Fortnum & Mason eyes UK stores outside of London
Fortnum & Mason is considering opening UK stores outside of London for the first time in its three-century history.
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News
Fortnum & Mason launches first-ever membership programme
Premium department store Fortnum & Mason has launched the first membership programme in its entire history.
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Data
In charts: Exclusive research reveals the biggest consumer trends in 2025
New consumer research reveals how shoppers across Europe’s biggest markets want to buy, and what retailers must do to deliver.
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News
John Lewis promises to restore staff bonus ‘as soon as possible’
John Lewis has promised to restore its famous staff bonus “as soon as possible”.
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News
Harvey Nichols to slash jobs as it axes its grocery offering
As part of a strategic reset, luxury department store Harvey Nichols is axing its grocery and hampers offer, putting 70 roles at risk.
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News
Jamie Oliver Cookery School opens in John Lewis flagship
A cookery school and cafe from celebrity chef Jamie Oliver have made their debut in John Lewis’s Oxford Street flagship.
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News
John Lewis to end lifetime staff perks as early retirement surges
John Lewis plans to eliminate lifetime perks for long-serving staff who leave the partnership, as Britain experiences a surge in early retirement.
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News
Harrods latest retail victim of a cyber attack
Luxury retailer Harrods has “restricted internet access” after becoming the latest retailer to suffer from a cyber attack.
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News
John Lewis Partnership names new chief financial officer
The John Lewis Partnership has appointed a new chief financial officer.
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Analysis
Victoria Leeds shopping centre is on a journey of ‘transformation through accumulation’
As Victoria Leeds continues on its “transformation through accumulation strategy” in an attempt to be the go-to premium shopping destination of the North, Retail Week takes a tour of the destination to get some insight on its movers and shakers in the tenant mix, the newest additions and what to expect from the centre in 2025.
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News
John Lewis extends home range and launches magazine to ‘reinforce unique position’
Department store business John Lewis is investing in its home range as it seeks to cement its position as a “lifestyle leader”.
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Video
Watch: M&S CEO Stuart Machin wins Retail Leader of the Year
Stuart Machin’s success at Marks & Spencer was recognised as he was named Salesforce Retail Leader of the Year at this year’s Retail Week Awards. M&S’ strong performance under Machin showed his impact on the business, where there have been improvements in every aspect.
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Interview
Retail Week Awards 2025: From the trolley park to the boardroom – Leader of the Year Stuart Machin
When Marks & Spencer chief executive Stuart Machin is being interviewed, it’s day 1,008 in the role.
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News
Morleys takes over historic department store to create ‘exceptional shopping experience’
Department store group Morleys is to take over one of the sector’s most famous shops.
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News
Fenwick drafts in restructuring experts as it aims to cut costs
Department store chain Fenwick has called in restructuring experts as it aims to cut costs following several loss-making years.