All Crime, fraud & security articles
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EventsWatch: Retailers face a race against time as AI accelerates cyber threats
The window to stop a cyber attack is shrinking fast. Where retailers used to have five hours to act, now they have as little as 15 minutes, meaning speed has become a critical part of cyber defence. Learn how you can stay one step ahead in our latest webinar
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Opinion‘When London’s West End succeeds, the UK does too’
Ahead of the Labour Party conference, Dee Corsi, chief executive of the New West End Company, makes the case for rates reform, action on crime, and policies that will drive growth
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NewsRetail Trust rolls out new support for staff wellbeing in run-up to Christmas
The Retail Trust is rolling out new safety videos and a handbook to protect staff wellbeing and tackle consumer abuse in the run-up to Christmas, Retail Week can reveal.
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NewsTesco contacts police over scam casino ads
Tesco is among the brands and retailers to have contacted the police following its image being unlawfully used by scam casinos on social media.
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Retail VoiceNavigating retail’s challenges: Costs, crime and changing consumer trends
Rising employment costs, fragile consumer confidence and retail crime are weighing heavily on the sector, but there are still opportunities for growth and innovation. Business insurer NFU Mutual examines the key challenges and opportunities shaping retail’s future.
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EventsHow to build cyber resilience in the AI era
Join us on 24 September for a free 40-minute webinar exploring how retailers can use AI to strengthen defences and stay ahead of an increasingly complex threat landscape
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NewsIceland using AI ‘visual language’ model to cut theft
The retailer reportedly reduced retail losses and shrink by 80% after it adopted the computer vision technology, and is now exploring facial recognition technology in its stores.
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DataGovernment likely undercounting number of vape shops. That’s a problem
Prime minister Andy Burnham wants to crack down on vape shops to save the high street. First he’ll have to define what a vape shop is.
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InterviewQ&A: Infobip retail specialist discusses why effective communication with consumers builds trust and loyalty
Infobip retail specialist Kim Johal spoke to Retail Week about effective communications, agentic AI, fraudulent messages, and loyalty.
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NewsAsda to roll out crime intelligence platform across all stores
Asda is rolling out crime reporting and intelligence platform Auror across its entire store estate following a successful pilot.
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NewsHolland & Barrett hires undercover detectives to combat shoplifting
High street health and wellness retailer Holland & Barrett has deployed undercover detectives in stores to fight against shoplifting and violence.
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Chart of the WeekRetail theft rose as England advanced through the World Cup
As England went further in the World Cup, fan enthusiasm soared and footfall climbed on match days. But while passion grew, so did theft
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NewsRetailers and police agree action plan for tackling London retail crime
The Metropolitan Police has said it will prioritise attendance to violent retail incidents and focus enforcement on prolific offenders.
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AnalysisWhat an Andy Burnham premiership might mean for retailers
After an overwhelming byelection victory, Downing Street looks like the likely next stop for Andy Burnham. We take a look at the potential implications for high streets, jobs and the economy.
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NewsM&S launches staff safety app and aims to make stores ‘safe spaces’
Marks & Spencer is providing all employees with a personal safety app that they can use while on the move, Retail Week can reveal.
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AnalysisPartnership update: Asos taps into ChatGPT, Ikea fights crime with new collaboration, and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail
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InterviewQ&A: Reveal Media CEO says ‘no retailer is unaffected’ by in-store crime
With technologies such as body worn cameras being rolled out more widely to help combat crime and deter it from happening in the first place, we spoke to Reveal Media chief executive Alasdair Field about how said tech is being utilised by retailers, how shoppers react to it, and what else it can be used for.
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AnalysisRefund fraud could cost retailers £2.3bn annually, with scammers taking 30% cuts
A new report by the University of Portsmouth, funded by Cifas, estimates that refund fraud could be costing UK retail dearly.