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All AI articles
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InterviewQ&A: Particular Audience CEO on the evolution of retail media, search and personalisation
Chief executive says retail media architecture “won’t survive” the next five years without adding advanced search and recommendation systems.
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NewsBodycare appoints chief executive as it ramps up UK store roll out
Bodycare has appointed a chief executive as it accelerates its UK high street expansion.
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DataAll about AI: the topics and retailers dominating readers’ queries
One topic has dominated Retail Week readers’ curiosity this year, accounting for more than half of the questions they asked on the site.
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Opinion‘Retailers should be wary of automation strategies that start with the technology’
Warehouses where technology gives teams better options, better information and more room to respond represent the real opportunity for retail, argues XPO Logistics’ Dan Myers
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NewsAmazon aims to raise $25bn through bond sale for AI push
Amazon is looking to raise $25bn through a US bond sale as the retail giant looks to fund further investments in AI, according to reports.
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NewsAS Watson appoints global strategic partners for next phase of AI transformation
AS Watson Group, parent company of Superdrug and Savers, has appointed 31 global strategic technology partners to accelerate the next phase of its AI-powered offline plus online (O+O) transformation.
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FeatureHow are food and drink retailers appearing in AI searches?
AI is now what people turn to for midweek meal inspiration. But this sweeping influence across food raises a serious question: how can retailers ensure they’re being surfaced by AI as it crawls the internet for answers?
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AnalysisThe talking points from Baldock’s last set of results as Currys boss
Currys reported a 6% increase in group revenue to £9.3bn in the year to May 2026, with group adjusted profits rising 18% to £191m
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InterviewQ&A: Estée Lauder Companies SVP on the innovations driving the business
Global beauty behemoth Estée Lauder Companies has been focusing on tech and innovation in recent years, including tech partnerships, leveraging data and generative AI, and introducing experiential tools for customers.
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NewsNew Look rolls out AI tools for design and buying teams
New Look has introduced a series of AI-powered tools for its buying and design teams to accelerate product development as the latest step of its digital transformation strategy.
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AnalysisPrime Day 2026: How AI impacted Amazon and wider online retail
AI tools and assistants are now driving sales. We take a look at how this is affected this year’s Prime Day and online retail more widely.
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InterviewGovernance: how retailers can handle soaring disclosure requests and messy data
Subject Access Requests are flowing into retailers faster than ever because of advice from AI chatbots, and managing them can become a serious chore without organised data, says Aiimi chief customer officer Mark Drayton.
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AnalysisThe highlights from Retail Week’s Digital Transformation Summit
Despite the heatwave sweeping the UK, many across the retail industry gathered in London this morning (June 25) for Retail Week’s Digital Transformation Summit hosted in partnership with KPS and Feedonomics powered by Commerce.
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AnalysisRevealed: The UK’s top 10 ecommerce retailers of 2026
In today’s fiercely competitive climate, it takes innovation and smart investments for retailers to really win online.
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AnalysisPartnership update: B&Q, John Lewis, and Tesco join retail media pilot, M&S invests in staff safety, and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail.
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NewsJD.com promotional event achieves record number of users placing orders
Chinese retail juggernaut JD.com has seen a new record in the number of users placing orders this year.
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InterviewQ&A: Relex Solutions VP of product and platform discusses modernising end-to-end solutions for retail
Retailers are looking for ways to improve end-to-end operations, from accurate demand forecasting to inventory optimisation, and better pricing and planning from start to finish. This is where Relex Solutions comes in as a unified native AI-platform aiming to do just that, as well as drive smarter decisions, increased sales and better sustainability.
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Chart of the WeekCharts of the Week: How much do shoppers want AI involved?
Three new charts show the state of play when it comes to AI and shopping.
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Opinion‘Creativity, credibility, and the customer – rethinking retail media in the age of AI’
Retail media sits closer to real customer behaviour and purchase decisions than almost any other form of advertising. AI amplifies the opportunity by helping brands understand customers, but that knowledge needs to be used responsibly and respectfully, says Dunnhumby’s Sandra Stanley
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AnalysisHow Boots and Currys are levelling up customer experiences
AccessThe CX Report to discover how leading retailers are using AI to deliver relevant, connected and memorable customer experiences in 2026